Assistencia

Service Incident - 21/09/24

We apologize, some of our services were temporarily unavailable.

Period: 09/21/2024 12:00pm - 09/23/2024 05:30pm

Situation: Due to an unexpected event during a system update server side, the Live feed of the Security products of some users were unavailable, showing an error message of disconnected camera.
The cameras however kept on recording the events.

All services are now back to normal.
There is no need to reinstall your Netatmo product(s) or application(s), or reset your Wi-Fi.

Thank you for your understanding and your patience.

Actualización

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