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I am not receiving the automatic Eco-Assist notification, what should I do?

Eco-Assist uses your smartphone’s geolocation settings to detect when you are approaching or leaving your home.

To ensure that the Eco-Assist feature works in the best way, please remember to:
  1. Authorise geolocation services for the Home + Control app in your smartphone’s settings
  2. Check the location of your Home in the Home + Control app (Menu > Manage my home > "..." > Home information > Location > You can modify the location of your home)
  3. Authorise notifications for the Home + Control app
  4. Set up Smart Alerts in the Home + Control app on each smartphone that you want to use for the Eco-Assist feature


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