• How do I pair the Smart Controller with my air conditioner?
• Is my air conditioner compatible?
• I have recurring errors in the application preventing me from finishing the advanced configuration of my controller, what should I do?
• How do I reset my Smart AC Controller?
• My remote control has been recognised but doesn't turn ON/OFF my AC. What should I do?
• How do I know if my air conditioner is compatible ?

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• I have changed my Wi-Fi Network (new router, new password...), how do I reconnect my AC Controller?
• How do I reset my Smart AC Controller?
• There is no Wi-Fi signal near my AC. What do I do?
• I cannot connect my Netatmo devices to my Wi-Fi network. What should I do?
• Advanced network troubleshooting guide.
• What do I do if I cannot connect to my Smart Controller?

• How can I set my products so that they don't activate the air conditioning when I'm away for a long time or just for a short while?
• Can I activate the thermoregulation algorithms on my Smart AC Controller ?
• Why is the temperature measured by my Smart AC Controller different from the one displayed on my AC?

• How do I change the mode (Heating/Cooling) of my air conditioner?
• How do I set up Amazon Alexa to control my Netatmo products?
• How do I set up “Google Assistant” to control my Netatmo products?
• Where can I find my product's serial number (MAC address)?
• Why is the temperature measured by my Smart AC Controller different than the one displayed on my AC?
• What is the Eco-Assist feature?

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