• Is my air conditioner compatible?
• My Smart Controller controls my AC, but some options are not functionnal or are not displayed?
• The Smart Controller doesn't turn ON/OFF my AC, what should I do?
• How do I know if my air conditioner is compatible ?
• My air conditioner does not respond to a schedule change or manual action, what should I do?
• My product doesn't beep during the configuration of my remote, what should I do?

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• I have changed my Wi-Fi Network (new router, new password...), how do I reconnect my AC Controller?
• How do I reset my Smart AC Controller?
• There is no Wi-Fi signal near my AC. What do I do?
• I cannot connect my Netatmo devices to my Wi-Fi network. What should I do?
• Advanced network troubleshooting guide.
• What do I do if I cannot connect to my Smart Controller?

• How to set my products to not activate the AC during a long or short absence?
• Can I activate the thermoregulation algorithms on my Smart AC Controller ?

• How do I change the mode of my air conditioner?
• Why is the temperature measured by my Smart AC Controller different than the one displayed on my AC?
• What is the Eco-Assist feature?
• I am not receiving the automatic Eco-Assist notification, what should I do?
• What are the settings of my air conditioner that I can control from the Home + Control application?
• Can I still use the original manual remote control of my AC?