For all orders placed on the Netatmo e-shop, Netatmo guarantees 60 days to change your mind from the date you receive the package and free returns.

 

If your order was placed in one of our European e-shops, you can look up your order here to start the return process. You need your order number that starts with the letter 'C' and fill in the first three letters of your last name.

Once your order is found, follow the instructions on the screen to finalize the return.

 

If you are unable to find your order via the provided link above, please contact us with the following information: