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How can I track a returned order?

You can track the status of your returned parcel here.
To access your tracking information, please follow the steps displayed on the page:

  • Enter your order number (format: AA‑9999999) along with the first three letters of your last name.
  • Review and confirm your personal details (address, phone number, etc.).
  • Accept our partner’s Terms and Conditions.
  • Click “Follow return tracking” to view the status of your parcel.

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