If you have just moved into a house equipped with Netatmo products, please follow these steps in order to get to grips with them quickly:             

1. Download the Netatmo Energy app for smartphone or tablet in the App Store (iOS) or Google Play (Android).
2. Create a Netatmo account or log in with an existing account.
3. Follow the app's instructions to install the products as if they were new, connecting them to your home Wi-Fi network. Answer "YES" to the question "Are you sure this product is being installed for the first time?". 
   NB: If you do not have a home Wi-Fi network (fixed-line internet) when you move, you can temporarily use another network, such as that of a smartphone connected via 4G (in “Wi-Fi connection sharing” mode), in order to set up the standard weekly schedule and to configure the basic settings. The products will then save these settings even if there is no connection, and you can simply reconfigure the Wi-Fi via the Energy app once your home Wi-Fi network is available.

To find out about all the features of the products in the Netatmo Energy range, please check the user manual available on this page: User manual for the Netatmo Energy products.

Updated March 09, 2023 11:02