Help Center

I want to change/correct the delivery address of my order, how to proceed?

The delivery address can be changed shortly following the validation of your order (except on weekends and bank holidays).
You can correct the delivery address in your account if your order is associated to it. Log in to 'My account' then select 'My orders' to access to the concerned order, there you can edit the shipping address.
If your order is not listed under your account or your order was placed as a guest, click below on 'send us a message' to request an address change.
N.B.Please note the country of delivery cannot be changed, the delivery and the billing country must be identical.


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