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How do I replace my product’s batteries?


  1. Hold the indoor handle cover firmly with one hand.
  2. With the other hand, unscrew the fixing ring clockwise.
  3. Once the fixing ring has been fully unscrewed, remove the indoor handle cover.
  4. Using the ribbon, remove the used batteries.
  5. Insert 4 new AAA LR03 batteries over the ribbon. *
  6. The product will emit two short beeps when it is powered up. Read the article How do I know if my Smart Door Lock is powered up correctly?
  7. Put the indoor handle cover back on, holding it firmly with one hand and screwing the fixing ring anticlockwise with the other.

*The Smart Door Lock takes four LR03 AAA 1.5 V batteries. It is compatible with Alkaline and Lithium batteries. Lithium batteries have a longer battery life. Rechargeable batteries are not compatible. Use good-quality batteries to ensure optimal performance. Recommended brands: Duracell, Energizer

 The Smart Door Lock has an estimated battery life of over 1 year**.

**This battery life has been calculated based on standard use (10 activations per day) but may vary depending on how often you use the product.


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