Help Center

How can I share access to my devices?

Comments

  • Users invited to control an Energy product can access all of the products in the Home where it is installed (including Welcome and Presence cameras if fitted).
  • All users with access to a Home have the same rights (administrator).
  • It is recommended to only share access to your products with people you trust.

Steps

To share access to a Home with another user, you need to go into the app settings:

  • Mobile (Android / iOS): Settings > Manage guests > Add user
  • WebApp : Settings > User management > Invite a user

An e-mail account must be configured in a messaging application on the device used to send the invitation.

An email including an invitation link will automatically be created. All you need to do is enter the person’s e-mail address and send the e-mail. The invited user simply needs to click on the link in the e-mail received and follow the instructions. Repeat the same process for each user you wish to invite.

Attention

Do not send the same e-mail copied to multiple users, as the invitation link can be used only once.

Updated

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