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Indoor Camera Advance
Indoor Camera Advance
Setup - Installation
I can't setup the Indoor Camera Advance, what should I do?
Promoted article
Is my Indoor Camera Advance compatible with my Smart Door and Window Sensors?
What is the best location for the Smart Indoor Siren?
How do I install my Smart Indoor Siren?
What is the best position for the Indoor Camera Advance?
How to install the Indoor Camera Advance?
Connection - Network
Can I use my Camera on a public Wi-Fi network?
How can I change the Wi-Fi configuration of my Camera? I changed my router, how can I configure my Camera to connect to internet again?
Is my Indoor Camera Advance compatible with Ethernet?
Advanced network troubleshooting guide
App and notifications
I do not receive notifications on my smartphone.
Advanced notification settings for Android
The Netatmo application is not available for my Android Smartphone.
I have the message "Notifications unavailable", what does it mean?
Is there a Home + Security app for my Apple Watch? The Home + Security app for my Apple Watch has disappeared. How can I get it back?
How to reboot the device from the Netatmo Home + Security application?
See all 9 articles
Storage (SD card - Dropbox - FTP)
How to configure FTP video backup?
What should I do when my Dropbox is full? Why am I asked to switch to Dropbox Pro?
I have an error message when I want to play my video from Dropbox. I have a "transfer error" event on my Timeline. What should I do?
Can I link multiple Dropbox accounts with the same Camera?
Why are some videos of my Camera not saved to Dropbox?
How can I find my videos in Dropbox?
See all 10 articles
Profiles - Status
My Smart Indoor Siren is "Unreachable", what do I do?
How can I improve the recognition performance of my Indoor Camera Advance?
Will I keep profiles from my other Netatmo camera on my Indoor Camera Advance?
Video - Events
The Indoor Camera Advance has trouble detecting or identifying faces. What should I do?
Product interactions
What does the color LED on my Indoor Camera Advance indicate?
Promoted article
What about the privacy and the security?
How do firmware updates work?
How to change the settings of the Smart Indoor Siren?
How will my Smart Indoor Siren react if my network turns off suddenly?
I bought a second-hand product (reconditioned as new or not), what are the recommendations?
See all 8 articles
Apple HomeKit
Where can I find the Apple HomeKit setup code?
Amazon Alexa
My Amazon Alexa assistant says that my product is not responding.
My account is linked to Alexa, but I don’t see my product in the Alexa app.
How do I set up Amazon Alexa to control my Netatmo products?
What are Amazon Alexa and Amazon Echo?
How do I remove access to my Netatmo products in Amazon Alexa?
How do I use my product on Alexa?
Google Assistant
How do I set up “Google Assistant” to control my Netatmo products?
My Google Assistant says that my product is not currently available.
How do I remove access to my Netatmo products from my Google Assistant?
My account is linked to Google Assistant, but I don’t see my product in the Home app.
What is Google Assistant and Google Home?
How do I use my product on Google Assistant?
Discover product features
Can I add several Cameras to the same home or to the same Netatmo account?
What happens if someone takes the Camera?
Does the Camera record 24 hours a day?
What does "No subscription" mean?
Does Netatmo have access to my data ?
How does the automatic triggering of the alarm work and where to activate it?
See all 9 articles
Updates
Smart Indoor Siren
Indoor Camera Advance
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