Giada Community manager
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Recent activity by Giada
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Hi, We do not have any server incident to report in the latest days. If you need any technical assistance, feel free to reach out to our support team through the proper channel.
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The bug was fixed a while ago. For personalized assistance and if the issue still persists for you, I invite you to reach out to our support team. We appreciate your cooperation.
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Hi everyone, 👉 I would like to draw your attention to the official comment in this thread. John: I understand your concern and multiple requests, but as mentioned several times, this Forum is inten...
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Hi, We have not encountered any issues with Wi-Fi connection on our products. Please submit a request, so our support team can assist you further. Welcome - Forum guidelines We appreciate your coop...
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Hi everyone, Just to clarify, the Outdoor Module is only available for purchase through our official website. However, our e-shop unfortunately doesn’t currently ship to Australia. If you have a co...
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Il ne s'agit pas d'une erreur. Vous aviez déjà signalé votre problème de "Relais injoignable" sur le ticket 3246286. Le même jour, vous avez ouvert un autre ticket sur le même sujet, suivi de deux ...
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- -1 votes
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Bonjour Thierry, Je suis désolé de lire votre message. Toutefois, je constate qu'une demande d'assistance a bien été ouverte auprès de notre support le même jour, quelques minutes plus tard l'ouver...
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Hi tim, Thank you for sharing your feedback. I’d like to take a moment to address your concerns regarding your interaction with our support team. At Netatmo, we deeply value all our customers and a...
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It was a glitch in the update configuration during the last phase of version 26 deployment, which caused unexpected reboots of the Relay. We deeply apologize for the inconvenience it may have cause...
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Bonjour demande, Votre sujet a déjà été traité ici : Problème écran HS cristaux liquides devenu Noir. Je vous invite à consulter cette discussion, où vous trouverez la réponse à votre question. Nou...
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- -1 votes