If your home already has products from the Energy ORIGINAL range installed that were not reset by the previous owner, you will need to reset the whole system properly.
As the products are still associated with the previous owner's account, you'll need to factory reset the Thermo Hub and each module before setting them up in your own account.
To reset the Thermo Hub, check out this article
To reset the Thermostat ORIGINAL, check out this article
To reset the Radiator Valve ORIGINAL, check out this article
To reset the Thermo Link, check out this article
To reset the Range Extender, check out this article
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